Not very exciting, eh?
They really matter to your visitors if you work at almost any venue open to the public, (you probably know this) and it can be surprisingly easy to overlook them as a factor in visitor satisfaction. With Covid-19, cleanliness and shared spaces are now even more of a concern, and that means your toilets really matter more than ever.
There's some very interesting and useful information in this Youtube video about what will help visitors feel confident and comfortable in visiting your site when it reopens after lockdown. Graphs, and data, and everything! Have a gander, and perhaps pass it to those making the decisions, if it's not yourself.