The artist insisted that the pieces not be boxed up or roped off, which may have worked well in a dedicated arts venue, but in a mixed heritage site/local museum/visitor attraction it just attracted the wrong kind of attention. One of the best way to educate people about other kinds of contemporary art is to introduce it into areas they are already comfortable with, but then the kind of art and manner of display needs to be taken into account, while people adjust to the new concepts. Otherwise, accidents happen...