When your main museum is closed, and the collection placed in storage.
Then a family arrive, asking to speak to the person who has arranged access to the collection for them.
You find that another staff member promised they would "sort out access for them"
And no-one actually contacted the venue staff to even try and arrange this.
But like a well oiled machine, everything is sorted, they get a special secret tour behind the scenes, and they never know anything was wrong.
Webcomic and occasional blog about the heritage sector.
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