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I was recently involved in a discussion about "Things no one told you before you started working in a museum”. It made me wonder: What would I tell myself if I could go back? I wouldn't want to put the younger me off working in museums, galleries or heritage sites, but perhaps guide them a bit in what to expect. The ten points here may not be the most vital and key things to know, but they are things I wish I'd been prepared for! 
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There is currently only one route to our venue, due to extensive roadworks. That one route now has a broken down lorry in it, waiting for a vehicle breakdown bloke. The roadwork minions won't move any of the cones or fences for people to drive around it, or turn their cars around. The phone is a bit busy as visitors stuck at the back of the line of traffic want to know what on earth is going on, and no roadwork minions will explain the situation to them. Luckily, we've really enjoyed handing out the contact details for the company behind the roadworks, so complaints about the attitude of their staff can be sent directly to them. Handy Gallery Attendant tip #18 
See, this is why you hold a bunch of keys loosely in your hands.
Then when you drop off too much, you drop the keys and wake yourself back up. Handy Gallery Attendant tip #65 (I never did this, I spent dull time copying artwork and sketching visitors, but one gent on our staff had perfected the art of not quite being fully asleep with the key trick. We sometimes wanted to cordon him off and label him as an exhibit.) Image from here |
Webcomic and occasional blog about the heritage sector. Follow The Attendant:Topics
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May 2021
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