This is from a few years back, and is a reduced version of a much, much longer conversion, where I discovered how many ways there are to phrase "They are real" and also found that pointing out the labels is no help "Of course it says they're that old, but perhaps it's just explaining the era of the style?"
Some sites do make use of replica items, so they can show a full object alongside a fragment, something in it's original colours, showcase an item from the area but currently displayed elsewhere etc. But showing a full room of reproductions would be a little cheeky perhaps!
Sorry, but, a poo what?
My boss and I have had some fun recently. My workplace decided that the term Manager should only apply to people who manage people, which left a bit of an odd gap for people who manage an area, resource or process – like me. Also I am now officially responsible for creating and editing copy for our visitor centre (adverts, event packs, web articles). As a final cherry, we want to officially recognise my wider ‘display’ work outside of the main exhibition room.
As Exhibitions Manager is no longer viable, nor wholly representative of my role, we need to craft a new job title and job description; which has been complex and amusing.
A customer phones up:
Customer: How do we get to you?
Staff: Where are you to start with? In the city centre?
Customer: Pretty much, we're still at the hotel and we're staying at Liverpool Street Travelodge.
Staff: Uhm, bear with me while I work out where... ah, is that actually in Nottingham?
Customer: No, London.
Staff: Ok, so you'll need the train to get to us then, and your best route will be to talk to the hotel concierge about times and prices, they may be able to book it for you. It usually takes about two hours on the train, it's not a bad journey.
Customer: TWO HOURS? Where are you?
Staff: Nottingham, north of London, in the midlands area.
Customer: What?! Why aren't you in London? Why wouldn't your visitor centre be where the visitors are?
One from The Tank Museum (thanks Rob) where after a lapse of concentration, a parent was showing perhaps over-reactionary care and attention regarding their child's attitude towards the exhibits. In terms of who would damage what, the tank would probably win.
I have spent my lunch on the amazing and terrifying "Not Always Right" website, where customer facing staff share the things that their customers do and say which amuse, delight or disturb them. I can't recommend their museum section enough. The vast majority of museum visitors are polite, open minded, intelligent and fun. That small section who are rude, ignorant and just plain dumb generate some great stories though. And then there's the children...
A tale that made me laugh is below, and you can (and should) read more here:
(I work in a museum in Scotland, where I do activity sessions for young children. I am showing them some artifacts that were originally brought to Scotland by the Romans.)
Me: “These were brought to Scotland around 2000 years ago by an invading army. Who do you think this could’ve been?”
Me: “Well, it was a bit early for Hitler.”
Child: “Robert Burns!”
Webcomic and occasional blog about the heritage sector.
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