I wrote again mid April, asking if they had progressed any further, and querying the wait. They rang to check my postcode, saying that a letter had been sent to me, but the postcode on their system didn't match the one on my letter. Being dumb, yes, that was my error. I've now had a letter, which says:
So, does that mean that after all this time, the letter they sent, which was mislaid, and has now been sent a second time, was merely the letter to say they'd received my letter rather than a letter replying to my letter?*
More worryingly, what is this DEPARTMENT Department, and will I be invited to join them for a chat in room 101?
In other news, all the events I was asking about have now actually happened, but that's by the by to finding out who thought them up in the first place!
*Whoops...and I've gone cross-eyed